Chatbot Widget Customization
You send a text to their phone number and the bot talks to you when you can’t sleep. The website says this bot is most active from 11 pm to 5 am. Ruuh is an entertainment chatbot that focuses on humor, Bollywood, music, and other forms of entertainment. She is English-speaking and was created for an urban Indian audience. Build your own chatbot on your website in minutes—it’s free to get started.
If you’re looking for a quick-witted AI friend, try Cleverbot. Created in 2006, Cleverbot provides funny, clever answers and can tell you jokes too. Those interested in improving the bot can train SimSimi by providing questions and suitable answers.
What can you do with a chatbot?
This opens up possibilities like identifying VIP customers and routing them to a live salesperson for help—with conversation history. They make it easy to build, launch and maintain a virtual agent. Drive down support costs and engage customers 24/7 with their user-friendly conversational AI platform that makes it possible to deliver quality customer experiences, at scale and without any limitations. Meya bills itself as an automation platform consisting of three components called the Grid, the Orb, and the Console. The Grid is Meya’s backend where you can code conversational workflows in a variety of languages. The Orb is essentially the pre-built chatbot that you can customize and configure to your needs and embed on your app, platform, or website.
This virtual assistant asks employees about their work-life and detects those who are disengaged, unhappy, or are about to leave. Greg Ahern Founder and President of Ometrics® is a fanatic about conversion rate optimization, AI chatbots and lead generation. Greg has been a successful Internet entrepreneur talking bot online since 1994. He speaks at conferences and webinars and has built a number of internet businesses, including web marketing, web development and internet lead generation, which have been successfully acquired. Greg is the former Denver Chapter Leader for the Digital Analytics Association.
Mona (Shopping Assistant Chat App)
Recognizing that Kim, a customer seeking support, needs to be intelligently routed to a specialist for her inquiry to be resolved as quickly as possible. Customer profiles with dozens of parameters including geography, LTV, and service history. Promotes efficiency by saving time and agent resources with ticket prioritization and quick resolution. Automatically respond to your customers around the clock.
The Chai leaderboard shows the most popular chatbots and their developers. Georgi Todorov is the founder of ThriveMyWay, a website dedicated to teaching successful digital marketing strategies. Georgi is regularly called upon by companies seeking to develop and enhance their SEO and link-building strategies in order to achieve hockey stick growth. When Georgi isn’t working, you can find him getting close to nature, learning online or traveling. By 2023, over 70% of chatbot conversations will be with retail chatbots.
The main purpose of the live chat handover is to let customers have fallback options to exit the chatbot conversation or to speak to a live agent when there is urgency or for complex matters. Your customers are being addressed in real time, AI Engine answers their questions and helps them with anything they need through a chat conversation. The use and utility of online chat and chatbots, powered by improving levels of AI, are increasing rapidly. During these transitional times, it’s interesting to know whether we’re interacting with a real human being or an AI chatbot. A Facebook Messenger chatbot uses artificial intelligence to communicate with people. It is an automated messaging tool that “lives” inside the Messenger app.
And its visual editor is easy to use for non-technical users. Haptik powers Intelligent Virtual Assistants that transform the customer experience, while increasing sales and reducing costs. Haptik’s platform is designed keeping in mind CX professionals specifically in the ecommerce, financial services, insurance, and telecom industries. And it carries a respectable rating on G2 of 4.5 out of 5 stars where it boasts an above-average rating for ease of use and quality of support but below average for ease of setup. Thankful integrates with Zendesk, making it easy for you to deploy on any written channel.
NBC Politics Bot allowed users to engage with the conversational agent via Facebook to identify breaking news topics that would be of interest to the network’s various audience demographics. After beginning the initial interaction, the bot provided users with customized news results based on their preferences. There are several defined conversational branches that the bots can take depending on what the user enters, but the primary goal of the app is to sell comic books and movie tickets.
58% of B2B companies use chatbots, while only 42% of B2C websites have chatbots. This year, almost one in six global customer service interactions were handled by talking bot online conversational AI . In 2020, almost one-quarter of purchasers used chatbots when communicating with businesses, which is a 13% increase from the previous year.
And as customers’ expectations continue to rise, this figure is only expected to increase. Podcasts are an amazing tool for providing valuable content to users, but it’s not always easy to build a community around podcast listeners. The one-minute lead gen bot is a good starting place, especially if you’re just getting started with chatbot marketing.
Chatbot customization dashboard enables you to ask users multiple choice and open response questions, which gets you qualified leads and helps you grow your sales pipeline. Instead of asking visitors to fill forms, engage them with personalized conversations that encourage them to arrive at a decision faster. With chatbots, you can deliver fast customer service, save time on repetitive tasks, and improve your lead generation. For instance, a chatbot can help serve customers on Black Friday or other high-traffic holidays. It could also take pressure off your support team after product updates or launches and during events.